General Conditions

  • Occupier Policy: Maximum 02 adults are allowed to stay in a room.
  • Children Policy:
    Up to 2 children below 5 yrs can stay free with the parents using existing bed.
    Children between 5 to 12 years will be charged at Rs. 250/- per child incl. of breakfast and taxes and can stay with the parents using existing bed.
    Above 12 years child will be considered as an adult and allowed using Extra Bed*
    Children have to be accompanied by the parents while staying in the room.
  • Extra Bed: Extra bed will be provided at Rs. 800/- on CPAI plan.
  • Check-in Policy: Check-in time- 12:00 p.m., Check-out time- 12:00 p.m.
  • Cancellation Policy:
    Cancellation Period Percentage of Refund on Stay Value
    – 7 or More days Prior to Check-in – 90%
    – Within a Week and before 48 hours to Check-in – 50%
    – Less than 48 hours before Check-in – 0%

    *Check-in is defined as 12 noon on the check-in date as per the booking made.
    **Stay value is defined as the total financial value of the number of rooms and number of nights excluding taxes as per the booking made represented by a reservation ID.

  • Pets Policy: Pets are not allowed.
  • Room Inclusions: All Mango Hotels rooms are air-conditioned with a flat screen LCD TV and complimentary breakfast. The washroom comes with complimentary, shampoo and body wash. Every room has a complimentary brewing station that is topped up once a day. Wi-Fi passes (up to 160 MB) are included complimentary with the room.
  • In no event shall Intellistay hotels Pvt. Ltd nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Intellistay Hotels has been informed of the possibility of such damages. Intellistay Hotels Pvt. Ltd reserves the right of admission, change of any rules, regulations at its sole discretion.

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